Customer Service Advisor at Barclays - Liverpool, Customer Service Advisor - Barclays

Customer Service Advisor

Barclays

Location: Liverpool, United Kingdom

Category: Customer Service

Salary: 26,500 - 26,500 GBP / yearly

Full-time


Job Description

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine.

Responsibilities

To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels.

Collaboration across multiple digital channels to personalise each interaction with a customer.

Qualifications

To meet the needs of stakeholders/customers through specialist advice and support.

Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.

Perks & Benefits

Comprehensive core benefits package including a pension plan, private medical insurance, life insurance, and income protection.

Hybrid working model allowing for time split between home and the office.

Why Join Us?

At Barclays, we're not just offering you a role - we're offering you a career.