Location: Inverness, Scotland, United Kingdom
Category: Customer Service
Salary: 27,500 - 27,500 GBP / yearly
Full-time
Join us at Barclays as a Senior Customer Service Advisor in Inverness and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers with more complex queries or needs, this is your chance to bring your passion for helping people to a role where your empathy, dedication and exceptional customer service can truly shine.
Provision of customer service through various communication channels including chat, email and phone. Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case. Collaboration with teams across the bank to align and integrate customer care processes.
Experience in customer service. Strong communication skills. Ability to resolve complex customer inquiries.
Comprehensive core benefits package including pension plan, private medical insurance, life insurance, and income protection. Full training and support provided.
At Barclays, we’re not just offering you a role?we’re offering you a career.