Location: Liverpool, United Kingdom
Category: Hospitality
Salary: 13 - 15 GBP / hourly
Full-time
Join our dynamic team at Monty's Diner as a Duty Manager and lead by example in a fast-paced environment, driving excellence in customer service.
Have at least 1 year experience working as a supervisor in hospitality or retail role.
Take charge of creating a clean, welcoming atmosphere that surpasses customer expectations, consistently aiming to improve service.
Guide and support your colleagues, maintaining a safe working and dining environment whilst being the go-to person for day-to-day queries.
Coordinate team efforts. You'll oversee the unit's opening and closing, ensuring operational excellence, adhering to guidelines, and completing necessary documentation.
Focus on operational efficiency, staying informed about unit performance, championing improvements and simplifying operations.
Recognise and celebrate exceptional service within the team, leading by example, promoting inclusivity and motivation.
Build strong relationships, communicate effectively, and make thoughtful decisions, ensuring the team's success and delivering excellence in customer service.
Successful candidates will be required to provide references for the last 5 years and undergo a Criminal Record Check in line with Airport Security Regulations.
Applicants must be 18 years of age or over to perform certain tasks or work on certain shifts and will be required to handle and serve alcohol.
75% discount on your meal while on shift.
Employee Discounts: Enjoy up to a 50% discount, including 20% off on alcoholic beverages, at various SSP brands and franchises across the UK.
Flexible Scheduling: To accommodate various lifestyles, we are promoting work-life balance.
Continuous Growth: Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career.
At SSP, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits.
Join us and be part of a diverse and inclusive culture that values your growth and wellbeing.