Customer Experience Manager at Sainsbury's - Bristol, Customer Experience Manager - Sainsbury's

Customer Experience Manager

Sainsbury's

Location: Bristol, United Kingdom

Category: Retail

Salary: 28,000 - 35,000 GBP / yearly

Full-time


Job Description

As a Customer Experience Manager at Sainsbury's, you will be responsible for ensuring customers have a delightful experience from the car park to the checkout. You will lead a team in operational in-store management, focusing on creating a welcoming environment and addressing performance issues effectively.

Responsibilities

Managing a medium to large in-store team

Assigning tasks, creating rotas, and addressing performance issues

Providing training and development opportunities for the team

Qualifications

Previous supervisory experience in a fast-paced setting

Strong leadership and communication skills

Passion for customer service and team development

Perks & Benefits

Discount card for shopping at Sainsbury's, Argos, Tu, and Habitat

Generous holiday entitlement and pension contributions

Wellbeing support and colleague networks

Why Join Us?

Opportunity for career progression within Sainsbury's family of brands

Supportive management structure and training plan

Range of benefits for managers