Customer Experience Specialist at Motability Operations - Bristol, Customer Experience Specialist - Motability Operations

Customer Experience Specialist

Motability Operations

Location: Bristol, United Kingdom

Category: Customer Service

Salary: 33,214 - 33,214 GBP / yearly

Full-time


Job Description

Join our team as a Customer Experience Specialist to make a difference in people's lives. You will handle customer calls with empathy and work towards improving customer and employee experience.

Responsibilities

Own customer calls through to resolution. Establish trust with customers and provide necessary information to different audiences. Handle sensitive calls with empathy and remain productive in challenging times.

Qualifications

Previous experience in a Customer Service role. Excellent communication and interpersonal skills. Ability to thrive in a fast-paced environment.

Perks & Benefits

An annual discretionary bonus, non-contributory pension, life assurance, employee discount scheme, hybrid working, healthcare benefits, 28 days annual leave, and access to voluntary benefits.

Why Join Us?

Join a unique organization that provides worry-free mobility solutions to over 800,000 customers. Be part of a team that focuses on finding solutions, driving change, and caring for customers.