Location: Dunblane, Scotland, United Kingdom
Category: Guest Services, Operations, and Front Office
Salary: 27,372 - 27,372 GBP / yearly
Full-time
An Assistant Night Manager assists in the night-hour supervision of the Front Office Team to ensure Guests have an exceptional experience from check-in through check-out.
Oversee the Front Office operation, evaluate Guest satisfaction, complete Night Audit duties, maximise room occupancy, handle foreign currencies, represent senior managers in their absence, conduct Health and Safety Checks, and maintain a good status awareness of all hotel areas.
Previous supervisory experience in Front Office, IT proficiency, leadership and management skills, commitment to customer service, ability to work under pressure, excellent grooming standards, positive attitude, good communication skills, flexibility, and teamwork abilities.
Smart Uniform provided, Free Hot Meal On Duty, Complimentary Gym & Pool, Personal Development programmes, Team Member Travel Program, High street discounts, Discounted dental and health cover, Free Parking, Guest Experience Day, Short Term accommodation, Modern and inclusive Team Member's areas.
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