Location: Solihull, United Kingdom
Category: Customer Service
Salary: 22,000 - 27,000 GBP / yearly
Full-time
Join our team as a Customer Service Support Advisor to provide technical support to customers and ensure a delightful experience with every interaction.
- Communicate with customers via phone and email
- Diagnose and resolve technical issues for Power Generation, Plant, and Accommodation customers
- Build strong customer relationships
- Ensure service and repair standards are met
- Experience in customer service or call centre roles
- Technical support service experience preferred
- Excellent communication skills
- Ability to problem-solve and think quickly
- Generous holiday allowance and life assurance
- Retail discount scheme and employee recognition awards
- Company pension scheme
- Join a successful FTSE100 company
- Opportunities for personal growth and development
- Be part of a diverse and inclusive team