Customer Service Advisor

Sunbelt Rentals

Location: Chesterfield, England, United Kingdom

Category: Customer Service

Salary: 25,000 - 35,000 GBP / yearly

Full-time

Job Description

Join our Customer Service team at Sunbelt Rentals and play a crucial role in building relationships with our customers while delivering exceptional service.

Responsibilities

Communicate with customers via telephone, email, and website requests
Manage orders from enquiry to post-hire feedback
Maximize upselling opportunities using product knowledge
Build and maintain relationships with regular customers

Qualifications

Proven experience in a Customer Service role
Excellent communication and negotiation skills
Strong product knowledge and eagerness to learn
Ability to make decisions in line with company policies

Perks & Benefits

Generous holiday allowance
Life assurance
Retail discount scheme
Employee recognition awards
Company pension scheme

Why Join Us?

Join a highly successful FTSE100 company with a focus on employee development and well-being. Be part of a diverse and inclusive team that values your contribution.