Customers Engagement Officer

Environment Agency

Location: Welwyn Garden City, England, United Kingdom

Category: Customer Service

Salary: 25,000 - 35,000 GBP / yearly

Full-time


Job Description

Join the Customers and Engagement team at the Environment Agency in delivering excellent customer service and engaging with the public across Hertfordshire and North London.

Responsibilities

Manage customer inquiries and requests, respond to incidents, work with colleagues to provide information on various environmental topics.

Qualifications

Excellent communication skills, ability to work under pressure, strong organizational skills, IT proficiency.

Perks & Benefits

Comprehensive induction and training, equipment provided, opportunity for remote working, support for incident roles.

Why Join Us?

Join a diverse and inclusive workforce, championing diversity and providing value for money.