Customer Engagement Officer at Environment Agency - Welwyn Garden City, England Customer Engagement Officer - Environment Agency

Customer Engagement Officer

Environment Agency

Location: Welwyn Garden City, England, United Kingdom

Category: Customer Service

Salary: 25,000 - 35,000 GBP / yearly

Full-time


Job Description

Join the Environment Agency's Customers and Engagement team in delivering exceptional customer service across the Hertfordshire and North London Area.

Responsibilities

Provide first-class customer service by responding to inquiries and requests for information promptly and accurately. Collaborate with team members to meet deadlines and deliver information to customers on various environmental topics.

Qualifications

Positive attitude, excellent communication skills, passion for public service, strong organizational skills, ability to work under pressure, proficiency in Microsoft Office.

Perks & Benefits

Comprehensive induction, training, and support. Opportunity for remote work part-time. Additional payment available for incident response role.

Why Join Us?

Join a diverse and inclusive team dedicated to protecting and enhancing the environment. Be part of a professional and supportive work environment.