Business Support Officer - Legal Services

West Midlands Police

Location: Birmingham, United Kingdom

Category: Legal Services

Salary: 25,000 - 35,000 GBP / yearly

Full-time


Job Description

Join our Business Support Team in a supervisory capacity to provide high-quality transactional and customer service support to the Legal Services Department of Staffordshire & West Midlands Police.

Responsibilities

Effective maintenance, development, and daily use of the Case Management System (Iken) to support service delivery and data production.

Supervision of the Business Support function, including overseeing work allocation, team development, and feedback provision.

Support training of new staff and existing staff development.

Qualifications

- Experience in Administration & supervisory roles

- Computer literacy with Microsoft 365

- Strong communication and organizational skills

Perks & Benefits

- Competitive salary with progression opportunities

- Enhanced annual leave and pension scheme

- Discounts on travel, leisure activities, and more

Why Join Us?

Join us to maximize your potential through a culture of fairness and inclusion to deliver the best service for our communities.