Location: Manchester, England, United Kingdom
Category: Customer Service
Salary: 23,000 - 23,000 GBP / yearly
Full-time
Join The Co-operative Bank as a Customer Service Advisor and be part of a team dedicated to making a positive impact on society and the environment.
You will be responsible for taking high volumes of inbound calls, identifying customers' banking needs, preventing financial crime, and providing exceptional customer service.
Requirements: customer-facing experience, IT skills, ability to follow regulatory policies, experience with challenging customers, attention to detail, problem-solving skills, clear communication.
Benefits: 27-30 days holiday, upskill opportunities, paid volunteering days, performance-based bonus, premium pay for weekend working.
Join us to work for the UK's original ethical bank, committed to diversity and inclusion, creating a positive impact on society and the environment.