Customer Service Associate (Bi-Lingual English/German)

wkLoop

Location: London, United Kingdom

Category: Customer Service

Salary: 13 - 15 GBP / hourly

Full-time

Job Description

Join our team as a Customer Service Associate fluent in both English and German. Competitive pay, remote-friendly options, and comprehensive benefits package.

Responsibilities

Address customer inquiries through phone, chat, and email
Use software tools to access customer accounts and provide accurate resolutions
Manage escalated issues with professionalism and patience
Work with colleagues to maintain high-quality service

Qualifications

Fluent in English and German
Minimum 6 months of customer service experience
Proficient in typing, phone, and computer navigation

Perks & Benefits

Competitive pay and annual bonus
Remote-friendly with flexible scheduling
Annual travel discounts and wellness funds
Comprehensive health coverage

Why Join Us?

Join us for a rewarding career with competitive pay, comprehensive benefits, and a supportive team environment.