Location: London, United Kingdom
Category: Retail
Salary: 28,000 - 35,000 GBP / yearly
Full-time
As a Customer Experience Manager at Sainsbury's, you will be responsible for ensuring that customers have an exceptional shopping experience from the moment they enter the store. You will lead a team, manage operations, and focus on delivering excellent customer service.
1. Manage a medium to large in-store team, assigning tasks, planning breaks, and addressing performance issues.
2. Create rotas and assist with recruitment.
3. Drive training and create a welcoming environment for all team members.
1. Previous experience in managing or supervising people in a fast-paced setting.
2. Passion for customer service and technology.
3. Ability to make decisions quickly and effectively.
1. 10-15% discount on shopping at Sainsbury's, Argos, Tu, and Habitat.
2. Free food and hot drinks provided for colleagues.
3. Generous holiday entitlement, pension matching, and share scheme.
Join Sainsbury's for a clear induction, training plan, and opportunities for career progression. We value your potential and provide support for your development.