Claims Team Leader at ERS - Swansea, Wales Claims Team Leader - ERS

Claims Team Leader

ERS

Location: Swansea, Wales, United Kingdom

Category: Insurance

Salary: 30,000 - 40,000 GBP / yearly

Full-time

Job Description

Lead a team of claims technicians to provide excellent claims service to customers.

Responsibilities

Manage and develop a team of Claims Technicians
Set and manage resource requirements
Provide support, coaching, and development
Ensure adherence to regulatory requirements
Contribute to culture change

Qualifications

Basic understanding of insurance legal principles
Detailed knowledge of internal processes
Resource planning and management experience

Perks & Benefits

Competitive salary
25 days holiday
Discretionary bonus scheme
Employee assistance programme
Annual holiday buy
Salary sacrifice benefits
Professional qualifications support

Why Join Us?

Join a leading motor insurer with a strong focus on customer service and employee development.