Customer Service Specialist at Travelex - Peterborough, England Customer Service Specialist - Travelex

Customer Service Specialist

Travelex

Location: Peterborough, England, United Kingdom

Category: Customer Service

Salary: 0 - 0 GBP / hourly

Full-time


Job Description

Join Travelex as a Customer Service Specialist to support customers with their Foreign Exchange needs and ensure exceptional service.

Responsibilities

Nurturing and forming relationships with customers through inbound calls to understand their travel and currency requirements.

Supporting customers and branches with resolving queries regarding Travel Money orders.

Becoming a travel money ambassador, providing advice on Travelex products and services.

Ensuring compliance with GDPR and financial regulations while meeting business objectives.

Qualifications

Numerical and technical proficiency.

Strong communication skills.

Desire to succeed and make a difference.

Perks & Benefits

25 days plus bank holidays.

Employee discount platform.

Employee Assistance Program.

Cycle to Work Scheme.

Life & Dental Insurance.

Why Join Us?

Travelex values its hard-working people and aims to deliver exceptional service to customers every day.

If you care about providing exemplary service, love to travel, and enjoy sharing your knowledge, join us!