Customer Success Manager - Cybersecurity Training Platform

Cyberbit

Location: London, United Kingdom

Category: Cybersecurity

Salary: 45,000 - 65,000 GBP / yearly

Full-time

Job Description

Join Cyberbit, the world's leading cybersecurity training platform, and work with clients from Fortune 500, Universities, Governments, and Militaries globally. Be part of a fast-paced, innovative startup environment!

Responsibilities

Achieve mastery of Cyberbit technologies and Customer Success playbooks within 1-3 months.
Conduct product demonstrations to show value to customers and prospects.
Guide analysts through simulated live-fire attacks.
Understand and track customer health to ensure success.
Communicate customer-requested features clearly and concisely.

Qualifications

3 years experience in a SaaS-based cyber security or IT product customer success role.
2+ years of experience providing cybersecurity technical training.
Bachelor's, Master's, and/or PhD from a cybersecurity program.
Strong ability to plan, multi-task, and manage time effectively.
Excellent written and verbal communication skills in English and a third language.

Perks & Benefits

Opportunity to work with cutting-edge cybersecurity technology.
Potential for up to 20% travel to customer sites.
Collaborative and innovative startup environment.

Why Join Us?

If you are up for the challenge, apply now to be part of a team that is revolutionizing cybersecurity training and technology!