Customer Success Management Specialist

Microsoft

Location: London, United Kingdom

Category: Customer Success

Salary: 0 - 0 GBP / yearly

Full-time

Job Description

Join Microsoft as a Customer Success Management Specialist to develop and maintain relationships with key customer stakeholders, enabling quality solution delivery and health using partnerships.

Responsibilities

Learn customer, partner, and internal stakeholder engagement models
Support foundational relationships with key customer stakeholders and technical professionals
Identify, navigate, and communicate with key customer technical stakeholders
Guide conversations to facilitate the achievement of customer business objectives
Support the identification and mitigation of customer blockers

Qualifications

Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 1+ year(s) work or internship experience in customer success, solution delivery, practice management, customer-facing consulting, or portfolio management
Fluency in English

Perks & Benefits

Benefits/perks vary depending on the nature of employment with Microsoft and the country where you work.

Why Join Us?

Microsoft's mission is to empower every person and organization to achieve more. Join us to innovate, collaborate, and create a culture of inclusion where everyone can thrive.