Customer Success Account Manager at Microsoft - London, Customer Success Account Manager - Microsoft

Customer Success Account Manager

Microsoft

Location: London, United Kingdom

Category: Customer Success

Salary: 50,000 - 80,000 GBP / yearly

Full-time


Job Description

Join Microsoft as a Customer Success Account Manager to empower customers to accelerate business value through differentiated customer experiences leveraging Microsoft's products and services.

Responsibilities

  • Nurture relationships with key customer stakeholders
  • Accelerate delivery of Microsoft solutions and drive consumption
  • Engage with customers to align objectives with Microsoft solutions
  • Lead program planning and customer-facing reviews
  • Assess and ensure health of critical services for customers

Qualifications

  • Bachelor's degree in related field
  • Experience in customer success or solution delivery
  • Strong communication and leadership skills
  • Proven ability to work with internal and external stakeholders
  • Willingness to travel when required

Perks & Benefits

  • Medical, dental, and vision coverage
  • Retirement savings plans
  • Employee discounts
  • Professional development opportunities

Why Join Us?

Join Microsoft to work with a diverse team focused on customer success and career growth opportunities. Be part of a culture of respect, innovation, and collaboration.