Operational Resilience Manager at LNER - London, Operational Resilience Manager - LNER

Operational Resilience Manager

LNER

Location: London, United Kingdom

Category: Operations

Salary: 50,000 - 70,000 GBP / yearly

Full-time


Job Description

Join LNER as an Operational Resilience Manager and be at the heart of safety and business continuity strategy in one of the UK's leading train operators.

Responsibilities

Leading resilience projects to ensure business preparedness

Developing and improving the Business Continuity Management System (BCMS)

Conducting business impact analysis and risk assessments

Identifying risks and planning responses for smooth operations

Collaborating across departments to embed resilience in operations

Providing expert advice on safety, compliance, and crisis management

Running business continuity exercises and training teams

Responding to real-time challenges to ensure safe and efficient operations

Qualifications

A proactive problem solver with experience in business continuity, resilience, or safety

A strategic thinker with strong leadership skills

Certificate of the Business Continuity Institute (CBCI) preferred

Perks & Benefits

Free travel on LNER + 75% off other companies' tickets

Discounted international train tickets after one year's service

50% discount on LNER tickets for friends & family

Generous pension scheme

Annual cycle to work schemes/electric vehicle scheme

Health & wellbeing schemes and discounts

Host of training opportunities

Rewards & awards for recognition

Why Join Us?

Join a high-performing, forward-thinking team during a transformational period for the rail sector

Be part of a company committed to making a meaningful difference

Create an inclusive, engaged culture where everyone can be themselves