Customer Service Representative

Brook Street NMR

Location: Peterborough, England, United Kingdom

Category: Customer Service

Salary: 22,000 - 28,000 GBP /

Full-time

Job Description

Join an established company as a Customer Service Representative in Peterborough providing emergency control services. Must have exceptional communication skills.

Responsibilities

Delivering friendly, customer-focused service with excellent communication skills
Accurately documenting customer interactions and reports
Using CRM systems to log customer requests
Ensuring adherence to compliance guidelines
Managing tasks and prioritizing effectively
Building positive relationships with clients and customers

Qualifications

Flexibility to work any shifts 24/7 including nights and weekends
Strong communication skills and approachable manner
Attention to detail and problem-solving mindset
Excellent customer service and active listening skills
Ability to thrive in a fast-paced environment
Positive attitude, reliability, and willingness to learn

Perks & Benefits

Full-time permanent roles, competitive salary, comprehensive training, ongoing support, free on-site parking, monthly incentives, additional company benefits

Why Join Us?

Exciting opportunity to deliver excellent customer service in a fast-paced environment with the chance to grow and develop your skills.