Customer Service Advisor at Accent - Peterborough, Customer Service Advisor - Accent

Customer Service Advisor

Accent

Location: Peterborough, United Kingdom

Category: Customer Service

Salary: 26,990 - 26,990 GBP /

Full-time


Job Description

Join Accent as a Customer Service Advisor in Peterborough, UK, and be part of a team committed to making a positive impact on families and communities.

Responsibilities

Manage repair-related enquiries, diagnose faults, and ensure customers are looked after quickly and effectively. Deliver exceptional customer service, keeping all parties updated throughout the process.

Qualifications

Experience in a fast-paced, customer-focused environment. Ability to handle high volumes of calls and emails, provide accurate information, and record data in CRM system. Strong communication skills and passion for delivering best-in-class customer service.

Perks & Benefits

28 days holiday, access to online GP, gym discounts, volunteering opportunities, and support for health and wellbeing.

Why Join Us?

Join a team with big ambitions, opportunities for growth, and a supportive environment for learning new skills and advancing your career.