Location: Birmingham, England, United Kingdom
Category: Customer Service
Salary: 25,540 - 25,540 GBP / yearly
Full-time
Join Network Rail as a Customer Service Assistant at Birmingham New Street Station. Help keep passengers safe and provide excellent customer experiences.
Conduct security searches, monitor the station concourse, assist passengers, maintain safety and security standards, communicate effectively with passengers and colleagues.
Strong people focus, safety and security awareness, excellent communication skills, ability to work well in a team, remain calm under pressure, make confident decisions, willingness to learn.
Pro-rata annual leave, discounted online shopping, childcare vouchers, subsidized rail tickets, pension schemes, benefits for Armed Forces community, inclusive environment.
Join a company dedicated to providing safe and efficient railway services, be part of a diverse and inclusive organization, contribute to a better customer experience.