Assistant General Manager - Room2 Operations

Lamington Group

Location: Southampton, United Kingdom

Category: Hospitality

Salary: 30,000 - 40,000 GBP / yearly

Full-time

Job Description

Join Lamington Group as an Assistant General Manager for the room2 Operations department. Help shape the future of hospitality with our innovative and sustainable hometel concept.

Responsibilities

Lead front of house team to deliver exceptional guest experiences
Coach, train, and empower team members for growth
Create positive work environment and handle complaints
Recruit, induct, and train new talent
Implement room2 standard operating procedures

Qualifications

Experience in hotel operations
Strong track record of guest satisfaction
Knowledge of budgeting and revenue management
Excellent interpersonal and communication skills
Ability to handle high-pressure situations

Perks & Benefits

1 free night stay at any property per year
Competitive salary and discretionary bonus scheme
Pension scheme and loyalty rewards
Company sick pay scheme and paid volunteer days

Why Join Us?

Join us to be part of a dynamic and sustainable workplace committed to exceptional guest experiences!