Customer Services Assistant at wkLoop - Southampton, Customer Services Assistant - wkLoop

Customer Services Assistant

wkLoop

Location: Southampton, United Kingdom

Category: Customer Service

Salary: 0 - 0 GBP / hourly

Part-time


Job Description

Join the Front of House Team at the National Oceanographic Library as a Customer Services Assistant.

Responsibilities

Deliver high-quality customer service to Library users in person, over the phone, and online.

Answer customer queries and provide assistance as needed.

Be willing to move between sites if required.

Qualifications

Excellent communication skills.

Previous customer service experience preferred.

Ability to work in a team environment.

Perks & Benefits

20 days annual leave per year (pro rata).

Contributory pension scheme.

Structured training programme.

Why Join Us?

We foster a culture of inclusion, respect, and equality of opportunity.

We value diversity in our workforce and welcome applications from all interested candidates.