Ecommerce Customer Service Advisor

GSF Car Parts

Location: Wolverhampton, United Kingdom

Category: Customer Service

Salary: 22,000 - 28,000 GBP / yearly

Full-time

Job Description

Join our team as an Ecommerce Customer Service Advisor at our National Distribution Centre in Wolverhampton. You will be responsible for providing excellent customer service and driving ecommerce sales.

Responsibilities

Answer customer enquiries via telephone and online channels
Handle pre and post-purchase queries
Maximize sales opportunities and minimize costs
Meet team and individual targets
Deliver high standards of customer service

Qualifications

Proven track record in telesales or customer service
Process driven and able to work under pressure
Excellent interpersonal and communication skills
Strong customer focus and target-driven

Perks & Benefits

28 days annual leave
Online employee discount scheme
Healthcare cash plan
Company pension
Internal Development Programmes

Why Join Us?

GSF Car Parts is a leading automotive parts distributor with a strong branch network and turnover. Join us for career progression opportunities and a supportive work environment.