Location: London, United Kingdom
Category: Information Technology
Salary: 35,000 - 45,000 GBP / yearly
Full-time
Join KAYTUS as an IT Infrastructure Service Representative responsible for delivering IT infrastructure projects and ensuring customer satisfaction in the local region.
Responsible for implementing, delivering, and resolving post-sales issues for projects such as servers.
Coordinate and manage customer service requirements locally.
Manage customer satisfaction and service quality.
Evaluate service system status and develop improvement plans.
Collaborate with sales for problem-solving and project implementation.
Experience in IT service systems, servers, and storage for over 3 years.
Self-motivated with strong stress resistance.
Proficient in local language (Chinese or English).