Customer Success Manager at Prospective - London, Customer Success Manager - Prospective

Customer Success Manager

Prospective

Location: London, United Kingdom

Category: Customer Success

Salary: 45,000 - 65,000 GBP / yearly

Full-time


Job Description

Join Prospective as a Customer Success Manager to work directly with clients, helping them integrate, understand, and maximize the potential of the FlowOS platform in their businesses.

Responsibilities

Develop a deep understanding of FlowOS features and communicate effectively with customers.

Support users in realizing value through training and troubleshooting.

Build relationships with customers' management and technical teams.

Shape software adoption strategies and assist in account management and sales processes.

Help prioritize product feature development.

Qualifications

3+ years experience in a customer-facing role.

Technical background, ideally in the transport industry.

Interest in technology and urban mobility.

Entrepreneurial mindset with a willingness to travel.

Strong communication and organizational skills.

Perks & Benefits

Competitive Salary and Equity based remuneration.

Company Pension Scheme and Remote friendly workplace.

Generous Annual Leave and Equal Opportunity employment.

Why Join Us?

Join Prospective to be part of shaping the future of the company and expanding your skills in a startup environment.

Opportunity to contribute to a growing team culture.