Customer Experience Team Member

wkLoop

Location: Glasgow, Scotland, United Kingdom

Category: Customer Service

Salary: 10 - 14 GBP / hourly

Full-time

Job Description

Join our team as a Customer Experience Team Member and help provide an exceptional in-store experience to our customers. Share your passion for athletic products and engage with customers to deliver excellent service.

Responsibilities

Ensure high levels of customer satisfaction by being knowledgeable on all products offered
Deliver sales, outstanding customer experience, and operational expectations
Connect with every customer by asking open-ended questions to assess needs
Maintain awareness of all product knowledge and current trends
Contribute to a positive and inclusive work environment

Qualifications

0-3 years of retail experience
Confident and comfortable engaging customers
Motivated to achieve great results
Flexible availability including nights, weekends, and holidays

Perks & Benefits

28 days holiday plus additional day per year for the first 5 years
Associate discount of 30-50%
Employee Assistance Program
Company Sick Pay scheme
Development Opportunities