Premium Service Manager

Co-op Live

Location: Manchester, England, United Kingdom

Category: Hospitality

Salary: 40,000 - 45,000 GBP / yearly

Full-time

Job Description

Co-op Live is seeking an experienced Premium Service Manager to oversee premium ticket inventory and ensure exceptional client experiences.

Responsibilities

Manage and monitor premium ticket inventory to maximize sell-through and occupancy.
Act as primary liaison with key internal and external ticketing stakeholders.
Ensure timely ticketing communications and event updates to premium clients.
Facilitate event day delivery and maintain highest standards of service.

Qualifications

Strong understanding of ticket inventory management and sales processes.
Experience with CRM systems and ticketing platforms.
Excellent interpersonal and communication skills.
Previous experience in live entertainment, sports, or hospitality industry.

Perks & Benefits

25 days holiday plus bank holidays.
Employer pension scheme and Private Health Care.
Life Assurance, Eyecare vouchers, and Employee Assistance Programme.
Enhanced family friendly benefits and social events.

Why Join Us?

Join us at Co-op Live to be part of an inclusive and diverse team dedicated to delivering premium service experiences in the live entertainment industry.