Customer Team Leader

Co-op

Location: Dalry, Scotland, United Kingdom

Category: Retail

Salary: 14 - 14 GBP / hourly

Part-time

Job Description

Join Co-op as a Customer Team Leader and be part of a friendly team dedicated to providing excellent customer service. You'll receive full, paid training, amazing benefits, and opportunities for career growth.

Responsibilities

Provide friendly and thoughtful customer service
Develop team capabilities through coaching and training
Ensure store safety, legality, and operational efficiency
Manage stock accuracy and diligence checks
Support store manager by deputising when necessary
Introduce new products and services, encourage feedback
Build relationships in the local community

Qualifications

Genuine care for customer needs
Ability to lead and support a team
Strong people skills
Organisational and problem-solving skills
Desire to learn and grow leadership skills
Flexibility to work varied shifts

Perks & Benefits

Full, paid training and career progression support
30% discount on Co-op products, 10% off other brands
Up to 10% employer contributions to pension scheme
Access to Wagestream money management app
36 days holiday including bank holidays
Virtual healthcare services for you and your family
Employee assistance service and cycle-to-work scheme

Why Join Us?

At Co-op, you'll be part of a team that focuses on fairness for members and communities. With support for physical, mental, and financial wellbeing, as well as inclusive policies for life events, you'll be taken care of as a colleague.