Customer Team Leader

Co-op

Location: Axbridge, England, United Kingdom

Category: Customer Service

Salary: 14 - 14 GBP / hourly

Part-time

Job Description

Join Co-op as a Customer Team Leader and be part of a dedicated team focused on providing excellent customer service. This role involves coaching team members, ensuring store operations run smoothly, and engaging with the local community.

Responsibilities

Provide friendly and thoughtful customer service
Develop team capabilities through coaching and training
Ensure store safety, legality, and operation
Manage stock accuracy and diligence checks
Support store manager by deputising when needed
Introduce new products and services in-store
Build relationships within the local community

Qualifications

Genuine care for customer needs
Ability to lead and support a team
Strong people skills and problem-solving abilities
Desire to learn and grow leadership skills
Flexibility to work different shifts

Perks & Benefits

Full paid training and career support
30% discount on Co-op products
10% discount on other brands
Up to 10% employer contributions in pension scheme
Access to virtual healthcare services
36 days holiday and more

Why Join Us?

Join Co-op to work in an inclusive environment that values diversity and offers opportunities for personal and professional growth. Enjoy benefits like paid training, discounts, holiday time, and more.