Customer Care Advisor at VF Corporation - Nottingham, England Customer Care Advisor - VF Corporation

Customer Care Advisor

VF Corporation

Location: Nottingham, England, United Kingdom

Category: Customer Service

Salary: 23,500 - 23,500 GBP / yearly

Full-time


Job Description

Join VF Corporation as a Customer Care Advisor in Nottingham, providing exceptional service to online consumers of iconic lifestyle brands.

Responsibilities

Communicate with customers via telephone, email, and online chat to provide outstanding service. Assist with order taking, product information, tracking deliveries, returns, sizing, and quality queries. Identify opportunities to improve sales, brand loyalty, and customer satisfaction.

Qualifications

Fluent in English with excellent verbal and written communication skills. Customer-focused with the ability to adapt to changing business needs.

Perks & Benefits

Comprehensive benefits package, 50% employee discount on VF brands, subsidized canteen, health and well-being initiatives, employee assistance program, holiday and birthday leave, pension scheme, cycle to work scheme, free onsite parking, and more.

Why Join Us?

Join a supportive and inclusive environment where diversity is celebrated. Be part of a purpose-driven company committed to fostering a culture of belonging and equal opportunities for all.