Customer Service Technical Specialist

EE

Location: Plymouth, United Kingdom

Category: Customer Service

Salary: 25,087 - 25,684 GBP / yearly

Full-time

Job Description

Join EE's Mobile Technical Team in Plymouth as a Customer Service Technical Specialist to assist customers with mobile tech-related queries and provide support over the phone.

Responsibilities

Assist customers with mobile tech-related queries over the phone
Provide technical support and troubleshooting for mobile devices
Build relationships with customers and ensure their issues are resolved efficiently

Qualifications

Naturally helpful and calm demeanor
Ability to build relationships with customers
Previous experience in customer service is a plus

Perks & Benefits

Competitive salary with incentives and bonuses
Online GP service for you and your family
Market leading paid carer's leave
Equalised family leave for parents
Discounts on EE & BT products
Support for career development

Why Join Us?

Join a supportive team culture with tailored training and meaningful career development opportunities at EE.