Location: Cardiff, United Kingdom
Category: Customer Service
Salary: 25,087 - 25,684 GBP / yearly
Full-time
Join EE's Home Technical Team in Cardiff as a Customer Service Advisor providing support for broadband tech-related queries.
- Handle phone calls from customers with broadband tech-related queries
- Provide assistance with router questions and technical issues
- Build rapport with customers and offer consistent support
- Strong problem-solving skills
- Interest in gaming or technology
- Ability to build relationships and maintain a calm demeanor
- Competitive starting salary with incentives and bonuses
- Online GP access for you and your family
- Market-leading carer's leave and family leave policies
- Opportunity for career development and growth
- Supportive team culture and tailored training
- Benefits package including discounts on EE & BT products