Customer Service Agent at Swissport - Jersey Marine, Wales Customer Service Agent - Swissport

Customer Service Agent

Swissport

Location: Jersey Marine, Wales, United Kingdom

Category: Customer Service

Salary: 14 - 14 GBP / hourly

Full-time

Job Description

Join Swissport as a Customer Service Agent at Jersey Airport and be part of a dedicated team providing exceptional service to passengers and clients.

Responsibilities

Greet passengers and provide professional assistance
Assist with check-in procedures, luggage handling, and boarding
Handle inquiries and provide accurate information
Ensure compliance with regulations and safety protocols
Collaborate with colleagues to maintain smooth operations
Resolve passenger concerns effectively
Perform administrative tasks as required

Qualifications

Prior experience in customer service or hospitality is advantageous
Excellent communication skills in English
Ability to work efficiently in a fast-paced environment
Flexibility to work various shifts
Problem-solving abilities and attention to detail

Perks & Benefits

Access to Employee Assistance Programme and wellness initiatives
Comprehensive training and development programmes
Free onsite parking
Employee discounts on travel and retail products
Retirement savings plan with employer contributions
Career advancement opportunities

Why Join Us?

Join Swissport for a dynamic team environment focused on excellence in customer service and aviation operations.