Customer Service Advisor at Parcelhub - Nottingham, England Customer Service Advisor - Parcelhub

Customer Service Advisor

Parcelhub

Location: Nottingham, England, United Kingdom

Category: Customer Service

Salary: 22,000 - 26,000 GBP / yearly

Full-time

Job Description

Join our Customer Services team as a Customer Service Advisor to provide exceptional customer service and support to our clients and their customers.

Responsibilities

Build relationships with clients and customers
Handle public emails and phone calls
Act as a first point of contact for tracking queries
Resolve complaints
Keep records of interactions

Qualifications

Experience in customer service
Good computer skills in Excel and Word
Organizational skills
Self-motivated and able to multitask
Experience in the industry is beneficial

Perks & Benefits

Enhanced annual leave
Access to prestige benefits portal
Long service rewards
Health cash plan
Life assurance scheme

Why Join Us?

Join a market leader in delivery management with career development opportunities and a supportive work environment.