Visitor Services Team Leader at The National Library of Scotland - Edinburgh, Visitor Services Team Leader - The National Library of Scotland

Visitor Services Team Leader

The National Library of Scotland

Location: Edinburgh, United Kingdom

Category: Visitor Services

Salary: 18,186 - 18,186 GBP / yearly

Part-time


Job Description

Exciting opportunity for a highly organised and motivated individual to join our team as a Visitor Services Team Leader on a fixed-term basis. Responsible for day-to-day management, leadership, and support of the team.

Responsibilities

- Manage and lead the Visitor Services team

- Ensure effective systems, policies, and processes are in place

- Provide first-class customer service to all visitors

Qualifications

- Previous leadership and supervisory experience

- Strong team building and motivational skills

- Good analytical, problem-solving, and IT skills

Perks & Benefits

Benefits:

- Flexible working

- Family-friendly policies

- Civil Service Pension Scheme

- Health and wellbeing initiatives

- Discounts and free entry

- Generous annual leave

Why Join Us?

Join us at The National Library of Scotland to contribute to preserving the nation's memory, supporting education, research, and innovation, and promoting Scotland's rich cultural heritage.