Administration Assistant

Isio

Location: Croydon, England, United Kingdom

Category: Administration

Salary: 22,000 - 28,000 GBP / yearly

Full-time

Job Description

Isio is seeking an Administration Assistant to support their pension scheme administration service by providing first-line call support, processing post, updating records, and general office duties. No prior pension administration experience is required as training will be provided.

Responsibilities

Opening and processing post
Scanning and indexing documents
Answering in-bound calls and resolving queries
Processing member events within specific timeframes
Producing letters, emails, and reports
Maintaining strong client relationships

Qualifications

GCSE English and Mathematics (A-C) or equivalent
Strong numeracy and literacy skills
Data input and MS Office skills
Previous office or contact center experience (Desirable)

Perks & Benefits

Competitive salary, bonus scheme, study support, career development opportunities, and a supportive team.

Why Join Us?

Isio is committed to fostering an inclusive, equitable, and diverse workplace where colleagues feel they belong. They uphold values of respect, fairness, and inclusion.