Desktop Services Lead at wkLoop - Dungannon, Northern Ireland Desktop Services Lead - wkLoop

Desktop Services Lead

wkLoop

Location: Dungannon, Northern Ireland, United Kingdom

Category: Information Technology

Salary: 37,035 - 39,513 GBP / yearly

Full-time


Job Description

The Desktop Services Lead will be responsible for leading the Desktop Services team in implementing, managing, and monitoring technical solutions within the College Desktop Services systems.

Responsibilities

- Support the Head of IT Services in the design, installation, configuration, and monitoring of College Desktop Services equipment and software.

- Supervise and allocate work to the Desktop Services sub-team.

- Lead fault resolution for all elements of the College desktop environment.

- Maintain and document all aspects of the College desktop systems.

Qualifications

- A relevant degree in Information Technology or related field.

- GCSE English Language and Maths (Grade A-C or equivalent).

- At least 2 years of staff supervision experience.

- At least 5 years of experience in delivering desktop services.

Perks & Benefits

- Competitive salary.

- Opportunity for professional development.

- Health and safety compliance.

Why Join Us?

- Be part of a dynamic team.

- Opportunity to make a significant impact in the IT services department.

- Professional growth and development.