Location: Birmingham, United Kingdom
Category: Retail
Salary: 33,000 - 33,000 GBP / yearly
Full-time
LSH Auto is seeking an experienced Retail Business Manager to join our dynamic team at our flagship dealership in Birmingham. In this key role, you will be responsible for driving retail sales performance, managing the day-to-day operations, and leading a team to deliver exceptional customer experiences.
Develop and implement effective retail strategies to drive sales growth and improve profitability
Lead, mentor, and motivate the retail sales team to achieve performance targets
Monitor and analyze sales performance metrics to identify trends and opportunities for improvement
Ensure exceptional customer service standards are met and exceeded
Oversee inventory management and merchandising to maximize sales opportunities
Collaborate with marketing and operations teams to enhance brand visibility and attract customers
Proven experience as a Business Manager or similar role within the automotive industry
Strong knowledge of retail sales processes and strategies
Excellent leadership and team management skills
Exceptional communication and interpersonal skills
Ability to analyse sales data and generate actionable insights
Customer-focused mindset with a commitment to providing outstanding service
Valid UK driving licence
Colleague Referral Scheme (?500 - ?1000)
A range of Mercedes Benz training and leadership programmes
Platinum Plus Rewards Scheme
Colleague Car Purchase Scheme
Eye care Vouchers
Life Assurance (4 x annual salary)
31 days holiday (including bank holidays), rising to 38 days with length of service
Wellbeing Support
Company Pension
Full uniform provided
On site gym