Customer Experience Assistant (Receptionist) - Zero Hours Contract

Oxford Centre For Innovation

Location: Oxford, England, United Kingdom

Category: Customer Service

Salary: 13 - 13 GBP / hourly

Full-time

Job Description

Join us as a Customer Experience Assistant on a zero-hours contract at Oxford Centre For Innovation. You will be the welcoming face of the centre, providing exceptional service to our customers and guests.

Responsibilities

Be the first and last point of contact for customers and guests
Welcome visitors with enthusiasm and professionalism
Manage keys, passes, and mail for customers
Handle inquiries via phone, email, and in person
Assist with event planning and hosting
Maintain social media presence and centre equipment
Support customers with various tasks
Keep community areas tidy and assist with administrative tasks

Qualifications

Pro-active and efficient
Strong IT skills
Detail-oriented and pride in work
Team player with ability to work independently
Flexible and adaptable
Confident and friendly demeanor

Perks & Benefits

Salary: £13.29 per hour
25 days holiday plus Bank Holidays
Flexible benefits package
Contributory pension and life assurance
Private medical and dental insurance
Bicycle purchase scheme
Charitable Giving program
Discounts on high street and holiday providers

Why Join Us?

Join our team for a friendly, flexible working environment where you can grow and develop your skills. Take the opportunity to progress your career to Assistant Centre Manager with our support.