Customer Experience Assistant (Receptionist)

Oxford Centre For Innovation

Location: Oxford, England, United Kingdom

Category: Customer Service

Salary: 13 - 13 GBP / hourly

Full-time

Job Description

Join us as a Customer Experience Assistant (Receptionist) on a zero-hours contract basis. You will work across multiple innovation centres in Oxfordshire, providing excellent customer service and support.

Responsibilities

Be the first and last point of contact for customers and guests
Welcome visitors with enthusiasm and professionalism
Manage keys, passes, and mail for customers
Handle incoming inquiries via phone, email, or in person
Assist with meeting room bookings and event planning
Maintain social media presence and update website content
Ensure center equipment is in good working order
Support customers with various tasks and provide local area knowledge
Assist with administrative tasks and contribute ideas for service improvement

Qualifications

Pro-active and efficient with great IT skills
Detail-oriented with pride in work
Team player with ability to work independently
Flexible and willing to go the extra mile
Confident, enthusiastic, and professional

Perks & Benefits

Salary: £13.29 per hour
25 days' holiday plus Bank Holidays
Flexible benefits package including pension and insurance options
Charitable Giving program
Discounts on high street favorites and holiday providers
Opportunities for career progression
Equal opportunities employer

Why Join Us?

Join our friendly and flexible working environment where you can grow both personally and professionally. Take advantage of our benefits package, discounts, and opportunities for career advancement.