Customer Service Advisor

SGS

Location: Leicester, United Kingdom

Category: Customer Service

Salary: 23,810 - 25,500 GBP / yearly

Full-time

Job Description

Join SGS, the world's leading testing, inspection, and certification company, where you will play a crucial role in ensuring product safety and client satisfaction.

Responsibilities

Own and manage a volume of product lines to meet client's milestones
Provide non-technical operational support via email and telephone
Work with Account Managers to ensure contract success
Follow up on sales inquiries and issue quotations
Handle email inboxes, telephone calls, PO chasing, and invoicing

Qualifications

Good written and verbal communication skills
Ability to work proactively and within defined processes
Build professional relationships with stakeholders
Highly organized, practical, and pro-active
Excellent computer skills

Perks & Benefits

Performance related bonus
Private medical cover
Competitive pension scheme
Generous Annual Leave allowance
Discounted Gym Membership
Enhanced maternity/paternity and adoption pay
Health & Wellbeing initiatives

Why Join Us?

Join a global company that values employee contributions and offers a range of benefits to support your well-being and professional growth.