Customer Service Assistant at Leeds Building Society - Leicester, Customer Service Assistant - Leeds Building Society

Customer Service Assistant

Leeds Building Society

Location: Leicester, United Kingdom

Category: Customer Service

Salary: 22,000 - 28,000 GBP / yearly

Full-time


Job Description

Join Leeds Building Society as a Customer Service Assistant in Leicester. Help customers with savings accounts, products, and services, while providing exceptional service and support.

Responsibilities

Assist customers in branch with savings accounts and services. Conduct follow up calls, handle incoming calls, and complete daily admin tasks. Ensure customer records are accurate and up to date.

Qualifications

Experience in customer service, attention to detail, numeracy skills, resilience, and proficiency in Microsoft Office. Ideally educated to GCSE level in Maths and English.

Perks & Benefits

Annual bonus, matched pension contributions, holiday scheme, colleague mortgage and saver products, electric vehicle scheme, volunteering opportunities, and more.

Why Join Us?

Join a purpose-focused culture at Leeds Building Society committed to equal opportunities and making home ownership accessible to all. Be part of a supportive workplace dedicated to your growth and development.