Location: Leicester, England, United Kingdom
Category: Customer Service
Salary: 23,810 - 25,500 GBP / yearly
Full-time
Join SGS as a Customer Service Advisory and be part of a global leader in testing, inspection, and certification services. Help ensure the safety and quality of products while contributing to a better, safer world.
- Own and manage a volume of product lines within specified timeframes
- Provide non-technical operational support via email and telephone
- Work with Account Managers to ensure smooth running of contracts and projects
- Follow up on sales inquiries, issue quotations, and maintain records in Salesforce
- Manage multiple communication channels, PO chasing, and invoicing
- Good written and verbal communication skills
- Ability to work proactively within defined processes and deadlines
- Build professional relationships with internal and external stakeholders
- Highly organized, practical, and pro-active
- Excellent computer skills including Microsoft Office Packages
- A positive work ethic and can-do attitude
- Minimum qualification to A Level or equivalent
- Performance related bonus
- Private medical cover
- Competitive pension scheme + Life Assurance
- Generous Annual Leave allowance
- Additional day off for your birthday
- Retailer Discounts
- Health & Wellbeing initiatives
- Be part of a global leader in testing, inspection, and certification services
- Contribute to a better, safer, and more interconnected world
- Rewarding work environment with opportunities for growth and development