Customer Experience Specialist - EMEA

wkLoop

Location: Birmingham, England, United Kingdom

Category: Customer Service

Salary: 30,000 - 40,000 GBP / yearly

Full-time

Job Description

Join our team as a Customer Experience Specialist in the EMEA region. You will be responsible for delivering exceptional customer service both internally and externally while being a key member of the Customer Experience Team.

Responsibilities

Manage and monitor sales orders for the region
Proactively arrange logistics for MEA dealers
Provide accurate pricing and quotations to customers
Resolve customer enquiries and build strong relationships

Qualifications

Minimum 5 years of experience in Customer Care/Customer service
Experience in international import/export
Excellent communication skills
Ability to handle multiple tasks

Perks & Benefits

Competitive salary
Opportunity to work with a diverse team
Room for growth and development

Why Join Us?

Join us if you are looking for a challenging role where you can make a difference and grow your career in customer service.