Duty Manager at M&S - London Heathrow Terminal 3

M&S

Location: London, United Kingdom

Category: Hospitality/Retail

Salary: 15 - 16 GBP / hourly

Full-time

Job Description

Join M&S at London Heathrow Terminal 3 as a Duty Manager, responsible for delivering exceptional customer experiences in a high-volume hospitality setting.

Responsibilities

Create a clean, welcoming atmosphere for customers
Guide and support colleagues
Coordinate team efforts and oversee unit operations
Foster operational efficiency and champion improvements
Recognize exceptional service, build strong relationships, and communicate effectively

Qualifications

1 year of supervisor/manager experience in hospitality or retail
Must be 18 years or older to handle and serve alcohol

Perks & Benefits

75% discount on meals while on shift
Employee discounts up to 50%
Continuous growth and development opportunities
Health and wellbeing support
Financial support including pension plans and life assurance

Why Join Us?

Join SSP and M&S to be part of a dynamic team delivering quality food and exceptional service. Enjoy a range of benefits, growth opportunities, and a supportive work culture.