Renewal Manager - Digital Forensics

Magnet Forensics

Location: London, United Kingdom

Category: Sales

Salary: 49,700 - 92,300 GBP / yearly

Full-time

Job Description

Join Magnet Forensics, a global leader in digital investigative software, as a Renewal Manager responsible for customer retention through the renewal process. Drive, manage, and close opportunities within the assigned territory to support revenue growth.

Responsibilities

Maximize revenue retention by working with Sales and Customer Success
Manage channel partners and relations between Magnet Forensics and end users to close renewals
Complete renewal lifecycle management tasks
Achieve/exceed quarterly renewal targets
Analyze customer renewal data to determine retention strategy

Qualifications

2-3 years of relevant job experience in Inside Sales or related function
Working knowledge of renewals and loyalty programs in technology industry
Strong numbers skills and ability to multitask in a fast-paced environment
Experience with Salesforce or other CRM preferred

Perks & Benefits

Generous time off policies
Competitive compensation
Volunteer opportunities
Reward and recognition programs
Healthcare and retirement benefits

Why Join Us?

Care about each other and mission to make a difference
Accountable for results with integrity, empathy, and respect
Dedicated to meeting customer needs and helping them protect others
Constantly innovating and exploring new ways to make an impact