Residence Manager at wkLoop - London, Residence Manager - wkLoop

Residence Manager

wkLoop

Location: London, United Kingdom

Category: Residential Management

Salary: 45,000 - 45,000 GBP / yearly

Full-time

Job Description

Looking for an experienced and dynamic Residents Manager to lead the on-site team in delivering an exceptional living experience to residents and visitors for a stunning development in East London.

Responsibilities

  • Manage front-of-house services including concierge, security and maintenance teams.
  • Take ownership of the resident journey from move-in onwards, continuously seeking to enhance the customer experience.
  • Implement strategies to improve resident engagement and foster a sense of community through events and initiatives.

Qualifications

  • Proven experience managing customer service teams in a residential or hospitality environment.
  • Passionate about delivering exceptional resident experiences and building strong community relationships.
  • Meticulous in operational delivery, risk compliance, and documentation.
  • Resourceful, solution-driven, and thrives in a fast-paced environment.

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